In House Copy Services over charges (California)

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In House Copy Services over charges (California)

Postby GLS805 on Sat Mar 02, 2019 11:37 am

Is there anything that can be done against Hospital / Medical Providers Business Associates charges for Medical records requests? There are more and more providers contracting with companies like CIOX, INTEGRITY, DATAFILE and their bills are high. As a copy service we are bound by charging the flat $180 for work comp records requests, but these charges from in house copy services are making it more difficult to stay in business, their bills are higher then ours. We've had to turn away work from clients that request records from some of these facilities, because we know there's a chance we'll end up losing money. Any ideas where a complaint can be filed, so that the providers and Business Associates can be investigated for over charging and not complying with California Codes like §1152 & §1563 or HIPAA HITECH Act ?
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Re: In House Copy Services over charges (California)

Postby LawAdvocate on Mon Mar 04, 2019 11:55 am

The complaint goes to the WCAB wherein the WCAB orders the facility to provide the records for the costs allowed per the CCRs. That simple.
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